Fairy Castle Entertainment, LLC​

POLICY & EXTRA FEES

OUTDOOR ENTERTAINMENT

Fairy castle entertainment does warn our customers about “exposure to hot and humid weather”

In the event of rain, snow, or extremely stormy weather, the party must be held indoors.

Parties and events can be held outdoors according to certain weather conditions. If the temperature exceeds 90 degrees, the event must be kept indoors. NOTE: Our performers wear heavy costumes, wigs, and suits, so they can quickly overheat. 

If you are booking a mascot or Walking dinosaur and the temperature exceeds 82 degrees, the event must be held indoors.

 

If the temperature exceeds 50 degrees below, the event must be kept indoors.

NOTE: Our performers wear lite-open costumes, so they can quickly over-freeze! 

No refunds or cancelation 

We recommend you have an “indoor” backup plan when planning an outdoor party. This will eliminate the possibility of having to reschedule your event. Thank you for your cooperation.

Thank you for your cooperation.

 

WHO ARE WE?

THE MOST POPULAR CHARACTERS ENTERTAINMENT SERVICE IN YOUR AREA!

  • No event is too small, or too big!

  • Event Pro! Certified event planner! Fully insured!

  • Event design and event rental! 

  • We specialize in princess parties, elegant tea parties, glamour girl dance parties, superheroes, mascot parties, shows, and more!

  • Entertainment for Birthdays, Daycare Centers, School Events, Corporate Events, Grand Openings, Hospitals, and more.

  • Our custom-made wigs and costumes are of the highest quality and we make sure every detail is perfected to ensure the most authentic experience. 

  • We are locally owned, and we pride ourselves on top-quality children’s birthday party entertainment and entertainment  business

 

DEPOSITS AND PAYMENTS.

Deposit & Payment A Non-Refundable. 

A deposit is required to reserve your character appearance and decor

Finale balance is due 3 days prior to the event.

We understand unforeseen circumstances and cancellation of a party may be required. We will gladly reschedule your event at once. A booking fee of $250 to reschedule will be charged after a second date has been canceled. Rescheduling of any event must be made within 14 days of the initial event date.

NO REFUND will be issued if the client will make changes and we won't be able to accommodate changes in our schedule. 

 

*If the venue requires payment for parking, the customer is responsible for the charge.

*We accept payment cash or Zelle only!  NO CHECKS!

*We reserve the right to cancel or reschedule any visit due to severe weather conditions. (deposit will be reimbursed if the visit is canceled)

*We reserve the right to charge an additional fee for parties scheduled on holidays.

EXTRA FEE

$20.00 travel fee over 15-25 miles 

$40.00 travel fee over 25-35 miles 

$60.00 travel fee over 35-45 miles

$100.00 travel fee over 45-55 miles 

$150.00 travel fee over 55-75 miles 

$300.00 traveling fee over 75-100 miles 

 

OUTDOOR ENTERTAINMENT

Princess character visits must take place indoors for the safety of our costumes! 

The area indoors being used must be clean!

However, certain princesses can perform outdoor

 

TRADEMARK & COPYRIGHT

Please note that it is NOT our intention to violate any copyright or trademark laws. The characters offered are NOT to be mistaken for licensed characters. Our characters are not affiliated, licensed, or associated with any corporation or trademark and we make no attempt to market them as such. Any resemblance to licensed or copyrighted characters is purely incidental and unintentional***

 

EXTRA FEE & TRAVEL

We provide service in all Chicago areas and Chicago  Suburbs.

we do charge an extra fee for travel more than 15 miles however

SERVICE & LOCATION

We provide our services in the Chicago area, Chicago Suburbs, and 48 states to offer character appearances.

We specialize in princess parties, elegant tea parties, glamour girl dance parties, superhero and mascot parties, and much more!

Entertainment for Birthdays, Daycare Centers, School Events, Corporate Events, Grand Openings, Hospitals, and more!!

 

SHOULD I TIP MY CHARACTER?

*While our characters certainly do not expect a tip, it is always appreciated. Our performers work hard to provide you with high and birthday party entertainment. If you would like to give your performer a tip, please pay them directly.

 

We also welcome your phone calls and/or emails after the event and look forward to any feedback you would like to share with us.